Terms & Conditions

1. Using Our Platform

By using our website or ordering our window blinds and treatments, you agree to follow these Terms & Conditions. You also confirm that the contact and shipping information you provide during checkout or registration is accurate, complete, and up to date.

2. Intellectual Property

All content available on The Chick House—including product images, catalog designs, descriptions, source code, graphics, brand logs, and styling resources—is owned by The Chick House and protected by applicable copyright and intellectual property laws.

Without our written permission, you may not:

• Copy or share our proprietary product imagery.
• Modify or reproduce our catalog materials.
• Sell or use our content for commercial redistribution.

3. Acceptable Use

Our platform is provided for browsing, custom configuration, and purchasing window treatment solutions only.

You must not:

• Upload viruses, malware, or harmful software.
• Attempt to access backend systems or user accounts without authorization.
• Disrupt or interfere with the website or network infrastructure.
• Misuse our product consultation tools or custom dimensions configurator.

If you violate these rules, The Chick House reserves the right to suspend or permanently terminate your account and order access.

4. Payments & Orders

Product and custom order payments are processed securely through trusted third-party payment providers.

If you have any requests regarding:

• Payment processing issues
• Order refunds or product exchanges (where applicable)
• Custom dimension or specification adjustments
• Shipping schedules and tracking

Our support team will review your request in accordance with The Chick House's store policies.

5. Disclaimer

Our products and web services are provided on an "as is" basis.

We strive to provide accurate product specifications and reliable services. However, we cannot guarantee uninterrupted access to our platform.

Service interruptions may occur due to:

• Internet connectivity issues
• Server maintenance
• Third-party service outages
• Power failures
• Unexpected technical problems

The Chick House is not responsible for any delivery loss, delay, or inconvenience caused by these circumstances.